Relaxing property with very helpful staff at check-out. Well heated, neat room with a private bathroom, shower, hairdryers, and terry cloth bathrobes. - Nice views of the sunset and clean facilities.

The hotel was fairly clean with good location directly opposite a church and luxurious rooms. Location: the property was short walk to restaurants as well as bus station. Plus, Momina Banya was not too far away from the hotel.

Nicely appointed trendy boutique property with helpful staff at check-out. Outstanding food for excellent breakfast with natural coffee.

The room is well-equipped and quiet with spacious bathrooms, the staff is very friendly, and it is conveniently located near the church and within walking distance to the Roman baths.

Hotel staff is good enough but breakfast is very-very poor.

Particularly good setting, right by Bulgaria. Also, right next to a beautiful church. Very impressed with twin room with a double bed. Climate control, a mini bar, and a TV were nice:)))

The hotel's marvelous and unbeatable location was so close to the beautiful, historic Hisarya and the bus station. It was just a maximum of 10 minutes' walk to the lake from the hotel.

The hotel is of a very high standard and beautifully designed. We really loved the spa facilities which are included in the room price which not all hotels are in Bulgaria. The staff were excellent and made you feel welcome and valued. Would definitely come back. The Swedish massage is one of the best I have had...Highly recommended. Thank you xxx

Very helpful staff --provided maps, tourist information, and other assistance. Good selection of tasty food at breakfast. Great view from our room of the main church in town.

Noisy party in the restaurant blasted music until 01:00. Not for those who enjoy peaceful solitude.

The dining options were fantastic and offered a variety of delicious dishes to choose from.

Good value for money. Small, cozy hotel. Nice decorated. Clean. Nice restaurant, decent breakfast.

The staff speaks English poorly. The stench of cigarettes in the room. Not easy to reach the place with gps (they put wrong coordinates on the site), almost impossible to reach the place with exact address.

Excellent facilities ,pool,steam room,sauna etc,very high standard of cleanliness,good location for town centre/roman wall/resturants

limited parking,lack of english speaking staff,breakfast a bit chaotic

Clean rooms, friendly staff, great location for shopping and sightseeing, good breakfast options, excellent massages and jacuzzi facilities.

Nice location, fancy furniture, good brackefast

Unfortunatelly there were not enough towels in the spa, we had to ask the reception to bring us towels, only one per person, and-the towels had big holes, were too often washed or too old for a **** hotel. The same problem about bath gowns and sheets...The children of the hotel boss were screaming, springing and swimming in the spa pool, no place for hotel guests.

This hotel is located in a prime spot right in the center of the town, close to everything. the beautiful nearby church is a great sight to see. the staff is helpful and the rooms are clean and comfortable. the breakfast offers a great variety of food. the pool and spa facilities are a great way to relax after a day of exploring the city.

Some guests have mentioned that the internet can be slow during peak hours.